Retirement Village Advocacy
ARAS provides free, independent and confidential information and advocacy support to people living in registered retirement villages in South Australia.
The Retirement Village Advocacy Program supports residents to understand their rights and entitlements, have their voice heard and address concerns relating to their retirement village residency.
ARAS advocates work with and at the direction of the resident. Advocacy support focuses on the resident's rights, wishes, preferences and the outcome they want to achieve.
The Retirement Village Advocacy Program is funded by the Department of Human Services, South Australia.
Rights in Retirement Villages
The Retirement Villages Act 2016, as amended, and the Retirement Villages Regulations 2017 provide the legal framework for registered retirement villages in South Australia.
ARAS can provide information and advocacy support to assist residents to understand their rights and entitlements under the legislation and raise concerns where those rights or entitlements are not being upheld or respected by the retirement village operator.
ARAS can also assist residents to understand and seek clarification about their residence contract or agreement with the operator.
ARAS Scope of Service 2019 Retirement Villages
